Carson Tahoe Health Marketing & Donor Communications Terms and Conditions
Effective Date: March 9, 2026
These Terms and Conditions govern certain marketing, outreach, donor engagement, and fundraising communications conducted by Carson Tahoe Health and Carson Tahoe Health Foundation (“CTH,” “we,” “our,” or “us”).
These Terms and Conditions apply specifically to Foundation & Donor Communications and Health & Community Marketing Communications. They are separate from the Carson Tahoe Health Website Privacy Policy and the Carson Tahoe Health Notice of Privacy Practices (HIPAA), which govern other activities, services, and uses of information.
These Terms and Conditions also do not govern clinical, transactional, or operational patient communications related to an individual’s healthcare, patient account, or use of patient communication systems such as Epic and MyChart.
By subscribing to or engaging with communications covered by these Terms, participating in Foundation or Carson Tahoe Health events, or making a donation, you agree to the applicable provisions below.
Purpose of Communications
Carson Tahoe Health and Carson Tahoe Health Foundation provide communications to patients, supporters, donors, and community members for a variety of informational, educational, promotional, charitable, and community engagement purposes.
Communications covered by these Terms may include:
- Foundation & Donor Communications: Foundation news, fundraising initiatives, donor updates, charitable giving opportunities, event invitations, community impact stories, and other information related to the Foundation’s mission and activities.
- Health & Community Marketing Communications: Health and wellness information, newsletters, community programs and events, information about Carson Tahoe Health programs and services, educational content, and other marketing or community outreach communications.
These communications are separate from clinical, transactional, and operational patient communications associated with an individual’s healthcare.
Information Provided to Carson Tahoe Health
Individuals may voluntarily provide personal information when making a donation, registering for an event, subscribing to communications, requesting information, participating in community programs, or otherwise engaging with Carson Tahoe Health or Carson Tahoe Health Foundation.
Contact and engagement information may be maintained in secure relationship management and communication systems used by Carson Tahoe Health and Carson Tahoe Health Foundation, including platforms such as Salesforce or similar communication and engagement technologies.
The collection and use of information in connection with these communications is described in the Carson Tahoe Health Marketing & Donor Communications Privacy Notice.
Donations
All donations made to Carson Tahoe Health Foundation are voluntary charitable contributions intended to support the Foundation’s mission and programs.
Unless otherwise specified, donations are considered non-refundable. If you believe a donation was made in error, please contact Carson Tahoe Health Foundation promptly so we may review the request.
Communication Preferences and Opt-Outs
Individuals receiving Foundation & Donor Communications or Health & Community Marketing Communications may opt out of applicable communications at any time by using the unsubscribe link provided in an email or by contacting Carson Tahoe Health.
Communication preferences and opt-out requests apply to the applicable category and communication platform through which the request is made. Because Carson Tahoe Health uses different systems and platforms for different types of communications, opting out of one category of communications does not necessarily opt an individual out of all communications from Carson Tahoe Health.
For example:
- Opting out of Foundation & Donor Communications will stop applicable fundraising, donor engagement, Foundation news, and related communications.
- Opting out of Health & Community Marketing Communications will stop applicable newsletters, promotional communications, health and wellness outreach, event information, service information, and other marketing communications.
Opting out of Foundation & Donor Communications or Health & Community Marketing Communications does not opt you out of clinical, transactional, or operational patient communications related to your healthcare.
You may continue to receive communications through separate patient-care systems and platforms, including Epic and MyChart, as applicable. These communications may include appointment information and reminders, test result notifications, care-related messages, billing or account information, patient portal notifications, and other communications related to your healthcare or patient account.
Preferences for clinical and patient-care communications may need to be managed separately through the applicable patient communication system or MyChart.
Intellectual Property
All content distributed by Carson Tahoe Health or Carson Tahoe Health Foundation, including but not limited to text, graphics, logos, photographs, videos, and other materials, is the property of Carson Tahoe Health, Carson Tahoe Health Foundation, or their licensors and may not be reproduced, distributed, or used for commercial purposes without prior written permission.
No Medical Advice
Health, wellness, educational, or other informational content provided through communications covered by these Terms is intended for general informational purposes only and should not be interpreted as individualized medical advice, diagnosis, or treatment recommendations.
Individuals should consult a qualified healthcare professional regarding personal medical concerns or healthcare decisions.
Limitation of Liability
Carson Tahoe Health and Carson Tahoe Health Foundation make reasonable efforts to ensure that information provided through these communications is accurate and current. However, CTH does not guarantee the completeness or accuracy of all materials and shall not be liable for damages arising from reliance on such information to the extent permitted by applicable law.
Changes to These Terms
Carson Tahoe Health reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding these Terms and Conditions or communications covered by these Terms, please contact:
Carson Tahoe Health
1600 Medical Parkway
Carson City, NV 89703
[email protected]