Carson Tahoe Health’s policy for release of patient condition information complies with federal patient privacy regulations (also known as the Health Insurance Portability and Accountability Act of 1996 or HIPAA) and follows the guidelines provided by the American Hospital Association. The following information applies to Carson Tahoe’s health system and all related entities.
The inquiring media representative must provide the name of the patient for every inquiry. This applies to all patients, including those in the Emergency Department. In the event of a large-scale or community disaster, the guidelines do provide for exceptions and ages, genders and general injury descriptions may be given.
Carson Tahoe’s patient directory contains the name of each patient who is receiving care in one of our facilities. Patients have the right to request that their name be removed from the directory.
If an inquiry concerns a patient’s condition and the patient’s name is in the patient directory, only the appropriate one-word condition from the following list can be provided:
Please Note: if the patient’s name is not in the patient directory, we will not be able to provide any information, including confirmation that the patient is receiving care at the facility, even if the mechanism of illness or injury is a matter of public record.
We will state, “Federal patient privacy regulations allow us to release information on only those patients whose names appear in our directory. This patient’s name does not appear in our directory.
Finally, patient condition information may be withheld if, in the professional judgment of a healthcare provider, it is in the patient’s best interest to withhold information, even if the patient’s name is listed in the directory.