Visitor Information

COVID-19 New Visitor Limitation Guidelines (08/26/2021):

Facility access

  • RMC and Sierra main doors open at 5:30 AM - 8:00 PM daily, during which time all visitors are monitored upon entrance.
  • Access to inpatient units is available during regular visiting hours between 8:00 AM - 8:00 PM daily.
  • Access to inpatient units before or after regular visiting hours will be accommodated, whenever possible, based on patient needs and clinical status.
  • Guests enter through the emergency department after hours.
  • Emergency department patients may have one visitor to accompany them.
  • Outpatient surgery, same-day surgery, and ARC patients may have one visitor over the age of 18 to accompany them to the pre-operative or pre-procedural area (RMC and Sierra):
    • Exceptions: Pediatric patients may have two parents accompanying them. The nurse/provider can override visitor restrictions on a case-by-case basis.
    • Surgery visitors may wait inside the building.

CTH visitor mask policy

  • All visitors and staff must wear masks in all areas throughout the system, including patient rooms. Failure to comply will result in a request to leave.
  • The mask-wearing policy will be uniformly enforced

Thank you for your patience and understanding as we work to keep our community safe!

Visiting Hours

Visiting Regulations
Following are general guidelines for visitors:

  • Smoking is prohibited on all Carson Tahoe Health properties.
  • Visitors must dress appropriately and must wear shirts and shoes.
  • Visitors in semi-private rooms should be considerate of both patients.
  • People with colds, sore throats or any contagious diseases should not visit patients.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
  • Children are allowed in the hospital, but we advise that you check with the patient's nurse if children under the age of 12 will be visiting.

Patients in the Intensive Care Unit (ICU), Cardiovascular Unit (CVU), and Pediatrics (Peds) may be denied access if a patient's safety is at risk. Visitors to these units will be limited only to immediate family or persons requested by the patient or guardian.

Infection Control
For patient safety, it is important that all visitors adhere to hospital visiting and isolation practices:

  • Visitors with signs of a communicable disease or infection (including colds and flu) should not visit patients who are hospitalized.
  • Wash your hands when entering and leaving a patients room - hand washing is the most important means of preventing the spread of infection.
  • Refrain from sitting on the patient's bed, using the patients' bathroom and handling the patient's personal belongings.
  • Only adult family members will be permitted to visit If a patient who has a contagious disease and special isolation precautions will be initiated.
  • To protect patients and guests, all visitors will receive instruction on isolation procedures prior to entering an isolation room, including the use of gloves, gowns, masks and other protective furnishings.