Visitor Information

COVID-19 New Visitor Limitation Guidelines (08/26/2021):

Facility access

Visitor access to the RMC facility shall be limited to the following points of entry:

  • Main regional medical center (RMC) entrance (doors open from 5:30 a.m.-8:00 p.m.)
    • Visiting hours for non-isolation patients are 12:00 p.m. to 8:00 p.m.
    • Visiting hours for all isolation patients are 5:00 p.m. to 8:00 p.m.
  • Emergency room entrance (this will be the after-hours point of entry)
  • If visitors come into the Emergency Department entrance during daytime hours, they will be directed (via signage and word of mouth) to get a pass at the information desk inside the main entrance.
  • If visitors come into the Emergency Department entrance after 8:00 PM, they can receive a pass at the Emergency Department registration desk.

Visitor screening

Each visitor will be screened for the following:

  • History of recent fever (i.e. temperature above 100.4F) and/or possible COVID-19 symptoms
  • Known or suspected history of COVID-19 within the past 14 days
  • Known or suspected contact with an individual diagnosed with COVID-19 within the past 14 days
  • The ability to understand and comply with precautions

All visitors will receive a visitor management sticker with name, date, time, and destination:

  • Inpatient visitor pass – neon green
  • Outpatient visitor pass – white

Individuals who do not pass this screening are not permitted to enter the facility.

Those visitors who pass the screening may enter the facility after the following:

  • Thoroughly cleaning their hands with an alcohol-based hand rub upon entry.
  • A facial mask covering both mouth and nose must be worn at all times while in public areas of the hospital.

CTH visitor mask policy

  • All visitors and staff must wear masks in all areas throughout the system, including patient rooms. Failure to comply will result in a request to leave.
  • The mask-wearing policy will be uniformly enforced

Thank you for your patience and understanding as we work to keep our community safe!

Visiting Hours

Visiting Regulations
Following are general guidelines for visitors:

  • Smoking is prohibited on all Carson Tahoe Health properties.
  • Visitors must dress appropriately and must wear shirts and shoes.
  • Visitors in semi-private rooms should be considerate of both patients.
  • People with colds, sore throats or any contagious diseases should not visit patients.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
  • Children are allowed in the hospital, but we advise that you check with the patient's nurse if children under the age of 12 will be visiting.

Patients in the Intensive Care Unit (ICU), Cardiovascular Unit (CVU), and Pediatrics (Peds) may be denied access if a patient's safety is at risk. Visitors to these units will be limited only to immediate family or persons requested by the patient or guardian.

Infection Control
For patient safety, it is important that all visitors adhere to hospital visiting and isolation practices:

  • Visitors with signs of a communicable disease or infection (including colds and flu) should not visit patients who are hospitalized.
  • Wash your hands when entering and leaving a patients room - hand washing is the most important means of preventing the spread of infection.
  • Refrain from sitting on the patient's bed, using the patients' bathroom and handling the patient's personal belongings.
  • Only adult family members will be permitted to visit If a patient who has a contagious disease and special isolation precautions will be initiated.
  • To protect patients and guests, all visitors will receive instruction on isolation procedures prior to entering an isolation room, including the use of gloves, gowns, masks and other protective furnishings.