Visitor Information

Supporting Safe and Comfortable Visits

We recognize that the presence of family and friends can be an important part of healing. Carson Tahoe Health welcomes visitors while maintaining guidelines that support the safety, privacy, and comfort of all patients, visitors, and staff.

The information below outlines facility access, visiting hours, and important guidelines to help ensure a safe and respectful environment for everyone.

Visitor Information

Visitor Access & Guidelines

Facility access
  • RMC and Sierra main doors open at 5:30 AM - 8:00 PM daily, during which time all visitors are monitored upon entrance.
  • Access to inpatient units is available during regular visiting hours between 8:00 AM - 8:00 PM daily.
  • Access to inpatient units before or after regular visiting hours will be accommodated, whenever possible, based on patient needs and clinical status.
  • Guests enter through the emergency department after hours.
  • Emergency department patients may have one visitor to accompany them.
  • Outpatient surgery, same-day surgery, and ARC patients may have one visitor over the age of 18 to accompany them to the pre-operative or pre-procedural area (RMC and Sierra):
    • Exceptions: Pediatric patients may have two parents accompanying them. The nurse/provider can override visitor restrictions on a case-by-case basis.
    • Surgery visitors may wait inside the building.
CTH Visiting Hours

View current visiting hours and unit-specific guidelines to help you plan your visit.

Visiting Hours

Visiting Regulations

Following are general guidelines for visitors:

  • Smoking is prohibited on all Carson Tahoe Health properties.
  • Visitors must dress appropriately and must wear shirts and shoes.
  • Visitors in semi-private rooms should be considerate of both patients.
  • People with colds, sore throats or any contagious diseases should not visit patients.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
  • Children are allowed in the hospital, but we advise that you check with the patient's nurse if children under the age of 12 will be visiting.

Patients in the Intensive Care Unit (ICU), Cardiovascular Unit (CVU), and Pediatrics (Peds) may be denied access if a patient's safety is at risk. Visitors to these units will be limited only to immediate family or persons requested by the patient or guardian.

Infection Control

For patient safety, it is important that all visitors adhere to hospital visiting and isolation practices:

  • Visitors with signs of a communicable disease or infection (including colds and flu) should not visit patients who are hospitalized.
  • Wash your hands when entering and leaving a patient's room — hand washing is the most important means of preventing the spread of infection.
  • Refrain from sitting on the patient's bed, using the patients' bathroom and handling the patient's personal belongings.
  • Only adult family members will be permitted to visit if a patient has a contagious disease and special isolation precautions will be initiated.
  • To protect patients and guests, all visitors will receive instruction on isolation procedures prior to entering an isolation room, including the use of gloves, gowns, masks and other protective furnishings.
Dining

Dining

Enjoy a variety of dining options designed to support patient recovery and visitor comfort. Learn about meal services, café locations, and food options available during your stay.

View Dining Options
Community-Wide Health & Wellness Guide

CommUNITY-wide Health & Wellness Guide

Access trusted health and wellness resources to support your well-being beyond your visit. Explore tools, programs, and information designed to help you stay healthy in our community.

Explore Health & Wellness
Send Patient a Gift

Send A Patient Gift

Brighten a patient’s day with a thoughtful gift or message. Find options that help you show care and support during their stay at Carson Tahoe Health.

Send a Gift
RMC Gift Shop

RMC Gift Shop

Visit the Regional Medical Center Gift Shop for flowers, gifts, and essentials. Conveniently located to serve patients, families, and visitors.

Visit the Gift Shop