Medicare Wellness Visits
Take advantage of your Medicare-covered annual visit to review your health and create a personalized plan for staying well.
Learn More Medicare Wellness VisitsPatient Information
Patient-Centered Care
At Carson Tahoe Health, we are dedicated to providing patient-centered care, focusing on the unique needs of each individual. Our team understands that healing involves more than treating a condition—it means caring for the whole person.
From thoughtfully designed patient rooms to advanced privacy systems and calming views of the surrounding Sierra Nevada mountains, our facilities were created to support comfort, dignity, and healing. Throughout your stay, our physicians, nurses, and care teams are here to listen, answer questions, and ensure you feel informed and supported.
Important Patient Information
Find important resources to help you prepare for your care, including medical records, advance directives, billing information, and guidance for upcoming appointments or procedures.
Healthcare Services Billed Separately
Please be advised that you can receive several bills in conjunction with your visit at Carson Tahoe.
Physicians are NOT employees of the hospital and deliver independent services, including but not limited to: emergency or urgent care, obstetrics and gynecology, pathology, radiology, anesthesiology and surgery.
Since every insurance plan is different, it is very important to check your coverage and ask questions. You can contact your insurance plan directly, or contact your employer for more information.
ATTENTION: If you speak a language other than English, language assistance and TDD services, are available to you, free of charge.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia linguistic y TDD.
More Languages: Español (Spanish), Tagalog (Tagalog – Filipino), 繁體中文 (Chinese), 한국어 (Korean) Tiếng Việt (Vietnamese), አማር (Amharic), ภาษาไทย (Thai) 日本語 (Japanese), Arabic, Русский (Russian), Français (French), Gagana fa’a Sāmoa (Samoan), Deutsch (German), Ilokano (Ilocano), Farsi, Gagana fa'a Sāmoa (Samoan), Ilokano (Ilocano)
Medical Records
Accessing your medical records is simple and secure. Patients can view many records and test results through the MyChart patient portal, or request copies of their records through Carson Tahoe Health’s Health Information Management team.
If you need assistance obtaining your records or sending them to another provider, our team is here to help guide you through the process.
Advance Directive
Advance directives help ensure your healthcare wishes are known and respected if you are unable to communicate them yourself. These documents may include a living will and a durable power of attorney for healthcare, allowing you to outline your care preferences and designate someone to make medical decisions on your behalf.
Learn more about advance directives and access Nevada forms and resources.
Preparing for Procedures
Preparing for a procedure or surgery helps ensure your safety and supports a smooth recovery. Before your appointment, it’s important to follow your care team’s instructions regarding eating and drinking, medications, and what to bring with you to the hospital. Review helpful guidelines to prepare for your upcoming procedure.
Appointment Reminders
Carson Tahoe Health offers convenient text message reminders to help you stay informed about upcoming appointments and important updates related to your care. Patients can enroll to receive reminders and manage communication preferences through MyChart. Learn how to sign up for text reminders, confirm appointments, and manage your notification preferences.
Patient Condition Inquiries
Need information about a loved one’s condition? Learn how Carson Tahoe shares patient status updates, what information can be provided, and how we protect every patient’s privacy.
Finding a Patient
You can access a patient’s room number at the Carson Tahoe Regional Medical Center at any patient registration area and/or the information desk in the front lobby.
You can call (775) 445-8000 to reach an operator who can connect you to a patient’s room. Operators can only transfer calls to nurses stations in the Intensive Care Unit (ICU) and Cardiovascular Unit (CVU).
RMC Shuttle Service
There are two main visitor parking areas for the Carson Tahoe Regional Medical Center. Visitor parking is available near the Main Entrance on the southeast side of the facility (parking lot 1) and on the northwest side (parking lot 4) near the Emergency Entrance. Volunteer shuttle drivers are available during normal business hours. Visitors can schedule a shuttle pick-up by calling (775) 450-5371.
MyChart Patient Portal
Securely access your health records, test results, appointments, and messages with your care team anytime.
Access MyChart
Notice of Privacy Practices
Learn how Carson Tahoe Health protects your health information and understand your privacy rights under HIPAA.
View Privacy Notice
Partnership Council
Join patients, families, and community members working with Carson Tahoe Health to help improve the care experience.
Learn More about Partnership Council
Patient Experience
Our Patient Experience team is here to listen, answer questions, and help address concerns to ensure your care experience is positive and supportive.
Get Support
Patient Rights & Responsibilities
Learn about your rights as a patient at Carson Tahoe Health and the resources available to support you during your care.
View Patient RightsRecognize Exceptional Care
Help us recognize the Carson Tahoe Health team members who make a difference in the lives of our patients and families. The DAISY Award honors nurses who provide extraordinary compassionate care, while the Sunflower Award celebrates staff members across all roles who help brighten a patient’s experience
Grateful Patient Program
If a member of our care team made your experience special, you can recognize them through our Grateful Patient Program. Your gift honors compassionate care while supporting important programs and services that benefit patients across our community.