Medical Records

(775) 445-8585

  1. For quick access to medical records prior to October 10, 2020 you can access your records through the Follow My Health patient portal
  2. For services received on or after October 10, 2020, records and results can be accessed through Carson Tahoe’s new patient portal, MyChart
  3. Request records via email by completing the Release of Information Authorization form and sending it to             [email protected]
  4. Call (775) 445-8585 to request your records be sent to any provider’s office
  5. Mail the Release of Information Authorization form to:

                Carson Tahoe Health Medical Records
                P.O. Box 2168
                Carson City, NV 89702

Carson Tahoe Health systems have been assessed by Sword & Shield Enterprise Security and has achieved compliant status under Sword & Shield's HIPAA Compliance Program (HCP). The HCP compliant status assures that at the time the compliance shield was issued, Sword & Shield attests that Carson Tahoe Health has implemented the necessary security measures to safeguard protected health information (PHI) and electronic protected health information (ePHI) as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.

In accordance with the American Recovery and Reinvestment Act (ARRA) 42 CFR Part 495 and 45 CFR Part 170, Carson Tahoe Health is able, upon request, to provide your Health Record in either paper or electronic format.

By Definition:

Your MEDICAL RECORD is considered the legal record which contains your protected health information for services rendered by Carson Tahoe Health and is gathered from all sources within our organization.

Your HEALTH RECORD is a term defined by the Federally Mandated ARRA and is designed to meet the requirements of meaningful use. Your Health Record is LIMITED to your diagnostic test results, problem list, medication list, medication allergies, discharge summary and procedures performed.

Due to confidentiality and HIPAA guideline regulations, medical and/or health records can only be released under written authorization from the patient or legal guardian. The medical records release form is available in both English and Spanish by clicking on the following links:

Release of Information
Health Information Management
P: (775) 445-8585
F: (775) 884-5460
F (Secondary): (775) 888-3206
E: [email protected]

Notice To Patients Regarding the Destruction of Health Care Records:

Pursuant to NRS 629.053, NRS 629.051 and NAC 629.050, Carson Tahoe Health informs all healthcare organizations, patients and the general public that pursuant to the provisions of subsection 7 of NRS 629.051,

The health care records of a person who is less than 23 years of age may not be destroyed;

and The health care records of a person who has attained the age of 23 years may be destroyed for those records which have been retained for at least 5 years or for any longer period provided by federal law;

and Except as otherwise provided in subsection 7 of NRS 629.051 and unless a longer period is provided by federal law, the health care records of a patient who is 23 years of age or older may be destroyed after 5 years pursuant to subsection 1 of NRS 629.051.

Click here for full text of NRS chapter 629.

Please see information regarding the release of protected health information via an unsecured email.