Partnership Council

Community at Our Core



Mission of the Partnership Council

To enhance the care experience through collaborative partnerships with patients, community members, hospital leadership and staff.

Vision of the Partnership Council

By establishing a truly patient-centered culture, our patients consistently experience excellent clinical, compassionate, and supportive health care.

What is the Partnership Council?

At Carson Tahoe Health, we know that listening to understand is vital to healing. Being directed by what is important to our patients is crucial for providing care with dignity and respect. We also know that we can do better…

To become a truly patient-centered organization Carson Tahoe Health is collaborating with community members to infuse their voice into our journey forward.

We’d love to invite you to become part of our Patient and Family Advisory Council—also called our Partnership Council. This group brings together current and former patients, family members and caregivers to share experiences, offer perspectives, and help guide improvement efforts across our organization. 

Patients and families volunteer their time to meet with hospital leadership every other month to give feedback and help improve safety, quality, and the overall patient experience.

What is the Patient Experience?

A patient’s experience begins the moment they choose Carson Tahoe, and includes each step of their journey – from scheduling an appointment, seeing a specialist, walking in for labs, having an inpatient stay... Any encounter one may have is an experience that matters to us. With the help of our Partnership Council, we will elevate our care experience, making it more healing and supportive.

Are You a Good Fit for the Partnership Council?

Council members provide valuable feedback based on their personal experiences to help guide improvement efforts across Carson Tahoe Health. We’re looking for community members who are thoughtful, respectful, and willing to collaborate.

Our Council Partners:

  • Have used Carson Tahoe services within the past two years (as a patient or support person)
  • Are passionate about improving the care experience for all patients and families
  • Communicate openly and respectfully with people from diverse backgrounds and perspectives
  • Are good listeners and able to engage in thoughtful discussion
  • Can maintain confidentiality
  • Are able to attend bi-monthly, in-person meetings (held every other month) with a two-year commitment to serve on the council.

Community partners represent a variety of experiences and viewpoints and share a commitment to working together with compassion, respect, and openness.

If this sounds like you, we encourage you to apply!