Welcome to Office 365

Let's Get Started

We're getting a new Office suite ready for you, the first step is updating Outlook for everyone.

Most of the changes are happening behind the scenes and for most people this will be very minimal, but there are some changes you might need to be aware of.

Preparing for Office 365

If you access email at home on any computer

If you need to access your work email from any computer (work, personal, etc. including Webmail) outside of the hospital’s network (offsite, at home, etc. - even if connected via Global Protect VPN).  You will need to have an app on your phone installed called “Duo” which will use two factor authentication to verify your identity when you login.

Download Duo: 

iPhone / Android

No action needed if:

• you’re only accessing email from your phone and not a computer
• you have already have Duo configured
• you don’t need to access email from a computer off of the hospital’s network 

If you do need Duo installed, please call the help desk 775-445-8929.  The configuration and setup should take less than 5-10 minutes.  Please tell the technician that you need Duo configured.  You will be asked to provide your cell phone number and you’ll need to download the Duo application to your phone.  The technician will assist you through the process.

To access email on your phone (optional)

1. If you already receive email on your phone.
   1. You will see the Outlook app appear on your home screen (iPhone), or under your "work" profile (Android) on your phone.
   2. The first time you open the Outlook app, you will need to enter your password.
   3. Click Here for a Step By Step Guide
2. If would like to receive email on your phone.
   1. ​Contact the Help Desk to get set up.

When Office 365 Goes Live

What is not changing

• Your credentials to access your email won't change.
• You will NOT need to create a new Outlook
• Your Email Address and Outlook will NOT changes
• Business as usual for email once logged in

1. What to expect

• If Outlook prompts you, enter your credentials (i.e. [email protected]) and your CTH password.

2. From Now Until the Switchover

• Please continue to use your current credentials to access your mailbox.
• There's likely no action required. If there is, we'll notify you.

3. Email Switchover - Wednesday, January 10, 2024

• Your email, calendar, contacts, and other email features will be safely copied over to Office 365.
• Restart your computer to make sure all changes take effect
• Contact the Help Desk if you need assistance or have questions
• If you access Webmail, you can go to https://outlook.office.com/mail/ (The link will also be provided on the intranet)

4. Enjoy - Your email will be powered by Office 365 with Exchange.